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OpenSpeak™ Coaching Psychology for Clear, Courageous Conversations
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1. In the past 4-6 weeks, which of these situations have you faced? (Select all that apply)
Addressing poor behaviour
Correcting mistakes
Addressing underperformance
Holding someone accountable
Avoided a conversation I knew I should have had
2. Which ONE of these do you find most challenging? (Select one)
Addressing poor behaviour
Correcting mistakes
Addressing underperformance
Holding someone accountable
3. Which ONE group do you find most difficult to have these conversations with? (Select one)
My team
My peers at the same level
My manager/senior leaders or executive stakeholders
Across teams or functions
In group or boardroom settings
With external stakeholders (e.g. customers, partners)
4. What is the biggest impact of not addressing these conversations effectively right now? (Select one)
Ongoing performance issues
Friction or tension in relationships
Delays in decisions or execution
Personal stress or mental load
Loss of credibility or authority
5. What have you already tried to improve how you handle these situations? (Select all that apply)
Training or workshops
Coaching
Preparing more carefully in advance
Self-directed learning (books, podcasts, etc.)
Saying nothing and letting things play out
Nothing specific
Other
6. If this significantly improved how you handle high-stakes performance conversations, which would you be most likely to consider? (Select one)
A short, practical workshop
On demand/'Just in time' coaching support for real situations as they arise
A structured programme to build capability over time
One to one coaching support
I wouldn't invest at this stage
7. What would be most useful to you right now? (Select up to two)
A practical framework I can apply immediately
Support preparing for real performance conversations
Feedback on how I handle performance conversations
Real time coaching in critical moments
A structured programme to build influence and credibility over time
8. How much of a priority is this for you right now? (Select one)
Not urgent
Increasingly important
Urgent
Critical
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